FREE SHIPPING FOR ORDERS ABOVE AED 150 IN UAE
FLASH SALE - 20% OFF
1 TREE PLANTED FOR EVERY PURCHASE

Shipping Policy

Upon placing an order via credit/debit card, you will receive an email with order confirmation. A separate email from our logistics provider will be sent to you with shipment tracking information.

If you place an order using Cash On Delivery method, you will receive a verification call or email from our Customer Service to confirm the order. If you fail to verify, your order will be automatically cancelled after 2 days. Once the order is verified you will receive an email with order confirmation. A separate email will be sent to you with shipment tracking information.

In case of any delay due to any given reason, you will be informed via phone or email regarding the status of shipment. 

Note: Multiple orders/shipments may result in multiple postings to the cardholder’s monthly statement.

Delivery time and charges for different countries are listed below:

 

UAE

SHIPPING METHOD

CITY/AREA

CUT-OFF

DELIVERY TIME

COST

Same Day

(Credit Card/COD)

Dubai

12pm (excl. Sunday & public holidays)

Same Day

AED 25

Same Day

(Credit Card/COD)

Rest of the UAE

12pm (excl. Sunday & public holidays)

Same Day

AED 30

Standard

(Credit Card/COD):

Across the UAE

2pm (excl. Sunday & public holidays)

1-2 Days

AED 15

 

SAUDI ARABIA

SHIPPING METHOD

DELIVERY TIME

COST

Express Delivery

(Credit Card)

3-5 Days

AED 34

Express Delivery

(COD)

3-5 Days

AED 48

Custom duties are excluded.

 

BAHRAIN

SHIPPING METHOD

DELIVERY TIME

COST

Express Delivery

(Credit Card)

3-5 Days

AED 34

Express Delivery

(COD)

3-5 Days

AED 47

Custom duties are excluded.

 

QATAR

SHIPPING METHOD

DELIVERY TIME

COST

Express Delivery

(Credit Card)

3-5 Days

AED 50

Custom duties are excluded.

 

INDIA

SHIPPING METHOD

DELIVERY TIME

COST

Express Delivery

(Credit Card)

3-5 Days

AED 75

Custom duties are excluded.

 

PAKISTAN

SHIPPING METHOD

DELIVERY TIME

COST

Express Delivery

(Credit Card)

3-5 Days

AED 75

Custom duties are excluded.